Home Page Forums StayLDS Board Discussion [Moderators and Admins Only] I’m trying to help a new user with tech support

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  • #212341
    Anonymous
    Guest

    If you see someone familiar, I deleted their account and am asking them to register again. They are having issues logging in and I am trying to help them. I just wanted to let you guys know this is legitimate.

    They originally registered:

    username = MrSpruceMoose

    email = jacob.haney94@yahoo.com

    #332779
    Anonymous
    Guest

    MrSpruceMoose is kinda a cool name :D

    Thanks Brian “the all knowing wizard of StayLDS lore”

    #332780
    Anonymous
    Guest

    Thank you.

    #332781
    Anonymous
    Guest

    His new user name is PazamaManX, just so you all know. He hasn’t relayed back yet if that helped solve his problem. I will let you know.

    I don’t suppose anyone else is having trouble logging in, are they? I figure I would hear about it. This new person enters his login info, and then is routed back to the main page of the forums but is not logged in. It’s a strange problem … also hard to troubleshoot remotely with a short 2 sentence email every couple days. LOL

    #332782
    Anonymous
    Guest

    I usually get cookied in but I experimented with logging in via the login screen and via the option at the bottom of the main page. Neither gave me any issues.

    I approved PazamaManX but I see that they don’t have a “last active” date (memberlist.php?mode=viewprofile&u=5130” class=”bbcode_url”>memberlist.php?mode=viewprofile&u=5130). I think that means they haven’t logged in yet.

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